A little preparation goes a long way. Review the information below before collecting your rental vehicle to ensure a quick and hassle-free pick-up.
Before you travel, check your booking confirmation for your designated pick-up location, rental office operating hours, and arrival and collection instructions.
Depending on the airport, your rental counter may be conveniently located within the terminal, or accessible via a complimentary shuttle service.
To avoid additional fees or delays, arrive as close as possible to your scheduled pick-up time. Some rental providers may apply charges for early or late vehicle collection.
Your reservation guarantees a vehicle within the selected category or class. While the exact make or model cannot always be guaranteed, you'll receive a comparable vehicle with similar features and specifications.
Please ensure you have the following original documents available:
Failure to present the required documents may result in the rental company being unable to release the vehicle.
If more than one person will be driving, please note:
For destination-specific policies, age restrictions, or additional driver charges, please refer to the Rental Terms & Conditions included with your booking or contact the rental provider directly.
Carry both digital and printed copies of your booking confirmation for quicker verification at the rental desk.
